What should be done if a client shows symptoms of an infection before a service?

When a client shows symptoms of an infection before a service, the appropriate response is to reschedule the appointment and refer them to a healthcare provider. This action prioritizes the health and safety of both the client and the service provider. If an infection is present, proceeding with the service could exacerbate the client's condition, put others at risk, and potentially lead to cross-contamination in the salon or spa environment.

By referring the client to a healthcare provider, you ensure they receive the proper evaluation and treatment necessary for their symptoms. This approach also demonstrates professional responsibility and adherence to industry standards regarding health and safety protocols. Engaging in this practice helps maintain a safe environment for everyone involved.