When working with children, how should you handle your client?

Handling clients, especially children, requires a specific approach tailored to their unique needs and emotional states. The most effective method is to engage gently but firmly. This approach combines empathy and understanding, creating a comfortable environment, while also establishing clear boundaries and expectations.

Children often respond better when they feel safe yet guided, as this helps them understand the process they are experiencing, whether it's a haircut, dental work, or any other service. Gentle interaction helps to ease any anxiety they may have, while firmness ensures that they understand the necessary focus and rules during their visit.

Applying strict authority could lead to fear or resistance, which is counterproductive when working with younger clients. Similarly, aggressive playfulness may confuse them or create a sense of unpredictability. Maintaining minimal contact might fail to establish the rapport essential for a positive experience. Thus, the most appropriate technique combines a gentle demeanor with clear and firm guidance.